As an active member of the TELUS International, you will be in a core of the team managing TELUS Portals. Your focus would be on developing new features, maintenance of existing portal applications, delivering best user experience and high quality.
3+ Years of Telecom experience
3+ Years of experience using Java
Excellent troubleshooting / analytical skills
Good SQL / PL SQL skills
Knowledge on NetCracker Order mgmt.
TELUS Experience is nice to have
Minimum 3 years of experience as Level II / III level support
Understanding of Telecom OSS (Specially order provisioning / Service mgmt / Order mgmt domain)
About us: TELUS International Bulgaria is the leader in the BPO sector with a team of over 3800 people in Sofia and Plovdiv. We have almost 55,000 team members across 20 countries. TELUS International Bulgaria offers contact center solutions, ITO and creative customer service support for global customers in over 50 languages.