Description
Do you find fulfillment in leading a customer success team? Are you a leader that is passionate about pushing your team to grow? Are you innovative, analytical, and growth-oriented? Do you care deeply for customers AND teammates? If so, keep reading.
Here at Simplero our customers are at the core of everything we do.
That’s why our customer success team is full of amazing people who care! And when we say we care, we really do. Our team understands there’s a real business owner on the other end and can act in a smart and empathetic manner to figure out how to best serve them.
First, let me tell you a bit about myself.
I’m Calvin Correli, the founder of Simplero, an integrated software platform for coaches, authors, speakers, and consultants to transform lives at scale.
I created Simplero because I wanted to teach spirituality to entrepreneurs. Why?
Because self-aware and purposeful entrepreneurs are the key to solving all the challenges we face in this world. And coaches and teachers are the ones that help people grow.
Simplero is the ultimate freedom machine that helps people live extraordinary lives. We do it every day for our customers. Our easy-to-use software is the perfect platform for entrepreneurs who want to:
We've already helped thousands of our customers earn over $170 million in revenue.
And even though our software is easy to use, sometimes customers need support. And as our business grows, we need leadership that can take our already amazing support team to the next level.
That's why we need you!
Our ideal Head of Customer Success understands the value of stellar service, and a knack for leading and growing teams.
This role at Simplero will open your world and professional career to abundant opportunities for growth.
Are you up to the challenge?
A Little Bit About You
What You’ll Do
Requirements
Please indicate that you are applying from Make it in Ukraine.
Simplero exists to raise the level of consciousness on the planet! It probably sounds weird for the founder of a software product to say that, but it's true.
We're small, bootstrapped, profitable, and proud. We haven't taken funding, which means we're not beholden to anyone other than ourselves and our customers. When companies take funding, what happens is they run at a loss (otherwise they wouldn't need the funding), and they need to exit, so the investors get paid.
Usually, in an exit, product development stalls, prices increase so they can turn a profit, and the customers are the losers. Not so for us. We're in it for the long haul. We're here to create a product we love, and a company we love working at. We've been around since 2008, and we're loving it more each day. I'd call that a success.